http://www.theexiledgamers.com/tutorials/category/2-moderator-tutorials/ Fri, 10 Sep 2010 19:30:45 +0000 1800 http://www.theexiledgamers.com/tutorials/article/4-flagging-accounts-as-spammers/
When viewing a topic, you will see a http://www.theexiled.../user_popup.png icon next to the members display name - clicking this will open the user's popup card. At the bottom of this, you will see a number of buttons to, view all user's topics and so on. If you have the ability to flag a member as a spammer, when viewing a post you will see a http://www.theexiled...spammer_off.png icon. You will also see this icon in user's profiles. Clicking on this icon will flag the user as a spammer, and take the action that the administrator has set up.

Currently we have setup the actions:

• Administrators get notified that a member has been flagged as a spammer.
• The flagged member will instantly get all new posts to be validated for approval for the next 3 days.
• When a moderator or administrator flags a member for spamming, creation of posts and private messaging from the spammer will be disabled and all current posts by the member will be set as unapproved.
• When a moderator or administrator flags a member for spamming, the spammer will be reported to IPS for inclusion in the spam database.

]]> Mon, 25 Jan 2010 22:16:59 +0000 4 ShootMe 2 http://www.theexiledgamers.com/tutorials/article/3-announcements/ Manage Announcements link at the very top left corner of the page. Announcements show at the very top of selected forums chosen for as long as the moderator chooses.

From within the Manage Announcements page, you can manage the existing announcements, or click "Add Announcement" to add a new. When posting an announcement, you can choose which forums it is shown in and, if needed, the start and end date for the announcement which is useful for time-sensitive events.

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Other announcements:
As you know we have setup an announcement forum as well. You could post a new topic in this forum directly but be adviced that:

• Posting an announcement at our Steam Group will automatically create a new topic within our announcement forum as well. There may be a small delay before the topic is created but it will come so no need to post in both; the steam group and forum as that will result in a double post on the forum.
• An new created entry within the group blog The Exiled Gamers will as well be posted within the Announcement forum (again there might be a small delay before it shows up). So you could as well choose to populate our group blog to get the content posted within the Announcement forum.

]]> Mon, 25 Jan 2010 11:32:12 +0000 3 ShootMe 2 http://www.theexiledgamers.com/tutorials/article/2-ip-lookup/ IP Lookup link at the top of the community. Also the current online list will show the IP from each connected guest/member. click the IP to be redirected to the available tools with the IP address pre-filled.

Options Include:

• Resolve IP Address: This option will allow you to look up an IP address for more information (note, you must enter all 4 parts of the IP address to use this tool)
• Find Posts with this IP: This option will run a search for all posts associated with this IP address (limited to 500 results)
• Find members who registered with this IP: This tool will run a search for all members who registered with the entered IP address

]]> Mon, 25 Jan 2010 07:17:21 +0000 2 ShootMe 2 http://www.theexiledgamers.com/tutorials/article/1-warning-banning-and-other-member-controls/ Warning, Banning, and other Member Controls
There are various controls a moderator can use to take action on a member without the need for access to the AdminCP.

Edit Member Profile
From time to time a member may put inappropriate content in their signature, status, avatar, or other customizable areas of their member profile. Moderators can go to the member profile and click Edit Member to edit any information they wish on that member's profile.

Warn System
When viewing a topic you will see a warn bar under each posting member's information (also available when viewing a member profile). This accesses the forum's warning system which is a powerful system that allows moderators to make notes and perform action on a member account.

Clicking the text "Warn Status" will show you a record of all notes previously made on this member by other moderators. If you click the - / + icon it brings up the warn control panel where a moderator can make notes, contact the member, unapprove/approve member posts and topics or take such actions as:

• Enforce moderator preview of all new posts
• Disable this members posting ability
• Ban / Suspend member's account

A very useful feature is the ability to make these actions permanent or timed actions. For example, you may have an otherwise good member who is having a bad day and needs to "cool down" so in this case you may choose a 12 hour suspension of the account rather than a permanent ban. The Warn System is the key area for moderators to take action of member accounts.]]> Mon, 25 Jan 2010 06:56:28 +0000 1 ShootMe 2